Wigs.com: you can never get someone on the phone no matte...
A Wigs.com customer review by GetHuman user GetHuman-404625 from November 23rd, 2017
Background on GetHuman-404625's case
GetHuman: GetHuman-404625 - can you tell our other Wigs.com customers when your case took place?
GetHuman-404625: Yes I can. It was morning, on November 19th.
GetHuman: Did you reach out to Wigs.com, and if so, how?
GetHuman: And which of these common Wigs.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-404625 a list of common Wigs.com problems)
GetHuman-404625: "Make a purchase" was why I was trying to call.
GetHuman-404625's review of Wigs.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Wigs.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-404625: you can never get someone on the phone no matter what time you call...how can orders happen if you can't talk to someone ...i am tempted to go to lori's wigs where at least someone is always on the other line....always answers...
GetHuman: Let's quantify your experience contacting Wigs.com. On a scale of 1 to 5, how easy is it go get help on a Wigs.com problem?
GetHuman-404625: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-404625: I'd give them a three out of five on communication.
GetHuman: And what about Wigs.com's ability to quickly and effectively address your problem?
GetHuman-404625: For that I would say one out of five.
GetHuman: And finally- any advice for other Wigs.com customers?
GetHuman-404625: Call them early in the day or late. Don't forget any personal or account information you might need for Wigs.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-404625 taken from his Wigs.com customer service problem that occurred on November 19th, 2017.
Wigs.com
2.00 of 5 stars | 6 reviews
GetHuman-404625's Wigs.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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