Willy Wonka's Candy: i think that there is something wrong with your...

A Willy Wonka's Candy customer review by GetHuman user GetHuman-11870 from November 21st, 2017

Background on GetHuman-11870's case

GetHuman: GetHuman-11870 - can you tell our other Willy Wonka's Candy customers when your case took place?
GetHuman-11870: Yes I can. It was late at night, on November 11th.
GetHuman: Did you reach out to Willy Wonka's Candy, and if so, how?
GetHuman-11870: I used a phone number I found on the GetHuman Willy Wonka's Candy customer service contact info page: Contact Willy Wonka's Candy Customer Service
GetHuman: And which of these common Willy Wonka's Candy customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-11870 a list of common Willy Wonka's Candy problems)
GetHuman-11870: "Product information" was why I was trying to call.

GetHuman-11870's review of Willy Wonka's Candy customer service

GetHuman: So how would you sum up your experience for GetHuman's Willy Wonka's Candy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-11870: i think that there is something wrong with your service you should be able to be open **** and that you should be able to awser the phone at any time.i also think that they should sell the bottle caps in sepret boxes.
GetHuman: Let's quantify your experience contacting Willy Wonka's Candy. On a scale of 1 to 5, how easy is it go get help on a Willy Wonka's Candy problem?
GetHuman-11870: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-11870: I'd give them a two out of five on communication.
GetHuman: And what about Willy Wonka's Candy's ability to quickly and effectively address your problem?
GetHuman-11870: For that I would say five out of five.
GetHuman: And finally- any advice for other Willy Wonka's Candy customers?
GetHuman-11870: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Willy Wonka's Candy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-11870 taken from his Willy Wonka's Candy customer service problem that occurred on November 11th, 2017.

Willy Wonka's Candy

2.00 of 5 stars | 8 reviews

GetHuman-11870's Willy Wonka's Candy Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Willy Wonka's Candy, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Willy Wonka's Candy in any way.

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