Winferno Software: Purchased McAfee in March with backup CD. Never...
A Winferno Software customer review by GetHuman user ~BeenScammed from November 17th, 2017
Background on ~BeenScammed's case
GetHuman: ~BeenScammed - can you tell our other Winferno Software customers when your case took place?
~BeenScammed: Yup. It was morning, on November 12th.
GetHuman: Did you reach out to Winferno Software, and if so, how?
GetHuman: And which of these common Winferno Software customer issues best describes the reason you wanted to talk to them?
(Shows ~BeenScammed a list of common Winferno Software problems)
~BeenScammed: "Complaint" was why I was trying to call.
~BeenScammed's review of Winferno Software customer service
GetHuman: So how would you sum up your experience for GetHuman's Winferno Software customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~BeenScammed: Purchased McAfee in March with backup CD. Never received order confirmation on screen or via email but they took my money. Received CD AFTER lodging a complaint but CD will not install and software download does not install. Sent several emails still no response.
GetHuman: Let's quantify your experience contacting Winferno Software. On a scale of 1 to 5, how easy is it go get help on a Winferno Software problem?
~BeenScammed: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~BeenScammed: I'd give them a one out of five on communication.
GetHuman: And what about Winferno Software's ability to quickly and effectively address your problem?
~BeenScammed: For that I would say one out of five.
GetHuman: And finally- any advice for other Winferno Software customers?
~BeenScammed: Call them early in the day or late. Don't forget any personal or account information you might need for Winferno Software to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~BeenScammed taken from his Winferno Software customer service problem that occurred on November 12th, 2017.
Winferno Software
1.00 of 5 stars | 2 reviews
~BeenScammed's Winferno Software Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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