Wisconsin Department of Revenue: The Dept of WI tax revenue website makes it imp...

A Wisconsin Department of Revenue customer review by GetHuman user ~Patty from November 24th, 2017

Background on ~Patty's case

GetHuman: ~Patty - can you tell our other Wisconsin Department of Revenue customers when your case took place?
~Patty: Yes I can. It was morning, on November 20th.
GetHuman: Did you reach out to Wisconsin Department of Revenue, and if so, how?
~Patty: I used the 608-266-2772 number I found for on the GetHuman Wisconsin Department of Revenue customer phone number page I was on: Wisconsin Department of Revenue Customer Service Phone Number
GetHuman: And which of these common Wisconsin Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~Patty a list of common Wisconsin Department of Revenue problems)
~Patty: "None of those really matches why I wanted to call Wisconsin Department of Revenue that day." was why I was trying to call.

~Patty's review of Wisconsin Department of Revenue customer service

GetHuman: So how would you sum up your experience for GetHuman's Wisconsin Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Patty: The Dept of WI tax revenue website makes it impossible to talk to a real person. I dialed this number and was helped immediately by a great lady named Gail. Thanks!
GetHuman: Let's quantify your experience contacting Wisconsin Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Wisconsin Department of Revenue problem?
~Patty: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Patty: I'd give them a five out of five on communication.
GetHuman: And what about Wisconsin Department of Revenue's ability to quickly and effectively address your problem?
~Patty: For that I would say three out of five.
GetHuman: And finally- any advice for other Wisconsin Department of Revenue customers?
~Patty: Call them early in the day or late. Don't forget any personal or account information you might need for Wisconsin Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Patty taken from his Wisconsin Department of Revenue customer service problem that occurred on November 20th, 2017.

Wisconsin Department of Revenue

3.20 of 5 stars | 23 reviews

~Patty's Wisconsin Department of Revenue Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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