Wisconsin Department of Workforce Development: Claims specialist who answered scolded me for c...
A Wisconsin Department of Workforce Development customer review by GetHuman user ~Jade from November 19th, 2017
Background on ~Jade's case
GetHuman: ~Jade - can you tell our other Wisconsin Department of Workforce Development customers when your case took place?
~Jade: Yes I can. It was morning, on November 11th.
GetHuman: Did you reach out to Wisconsin Department of Workforce Development, and if so, how?
GetHuman: And which of these common Wisconsin Department of Workforce Development customer issues best describes the reason you wanted to talk to them?
(Shows ~Jade a list of common Wisconsin Department of Workforce Development problems)
~Jade: "File application" was why I was trying to call.
~Jade's review of Wisconsin Department of Workforce Development customer service
GetHuman: So how would you sum up your experience for GetHuman's Wisconsin Department of Workforce Development customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jade: Claims specialist who answered scolded me for calling the "wrong" number but said he'd help me "this time." This sort of attitude is why people get fed up with the government & vote to defund it. Don't the people answering the phone there understand that?
GetHuman: Let's quantify your experience contacting Wisconsin Department of Workforce Development. On a scale of 1 to 5, how easy is it go get help on a Wisconsin Department of Workforce Development problem?
~Jade: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jade: I'd give them a four out of five on communication.
GetHuman: And what about Wisconsin Department of Workforce Development's ability to quickly and effectively address your problem?
~Jade: For that I would say three out of five.
GetHuman: And finally- any advice for other Wisconsin Department of Workforce Development customers?
~Jade: Call them early in the day or late. Don't forget any personal or account information you might need for Wisconsin Department of Workforce Development to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jade taken from his Wisconsin Department of Workforce Development customer service problem that occurred on November 11th, 2017.
Wisconsin Department of Workforce Development
1.33 of 5 stars | 3 reviews
~Jade's Wisconsin Department of Workforce Development Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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