Wish: Can't track any of my orders
A Wish customer review by GetHuman user GetHuman-kimalsto from December 7th, 2017
Background on GetHuman-kimalsto's case
GetHuman: GetHuman-kimalsto - can you tell our other Wish customers when your case took place?
GetHuman-kimalsto: Sure. It was middle of the night, on November 30th.
GetHuman: Did you reach out to Wish, and if so, how?
GetHuman: And which of these common Wish customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-kimalsto a list of common Wish problems)
GetHuman-kimalsto: "Refund a Charge" was why I was trying to contact.
GetHuman-kimalsto's review of Wish customer service
GetHuman: So how would you sum up your experience for GetHuman's Wish customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-kimalsto: Can't track any of my orders
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman-kimalsto: I ordered several items and only received one
GetHuman: Let's quantify your experience contacting Wish. On a scale of 1 to 5, how easy is it go get help on a Wish problem?
GetHuman-kimalsto: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-kimalsto: I'd give them a five out of five on communication.
GetHuman: And what about Wish's ability to quickly and effectively address your problem?
GetHuman-kimalsto: For that I would say five out of five.
GetHuman: And finally- any advice for other Wish customers?
GetHuman-kimalsto: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Wish to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-kimalsto taken from his Wish customer service problem that occurred on November 30th, 2017.