Wish: Refunds

A Wish customer review by GetHuman user GetHuman-quincywa from December 8th, 2017

Background on GetHuman-quincywa's case

GetHuman: GetHuman-quincywa - can you tell our other Wish customers when your case took place?
GetHuman-quincywa: Yup. It was middle of the night, on December 1st.
GetHuman: Did you reach out to Wish, and if so, how?
GetHuman-quincywa: I used a help page I found on the GetHuman Wish customer service contact info page: Contact Wish Customer Service
GetHuman: And which of these common Wish customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-quincywa a list of common Wish problems)
GetHuman-quincywa: "Cancel Order" was why I was trying to contact.

GetHuman-quincywa's review of Wish customer service

GetHuman: So how would you sum up your experience for GetHuman's Wish customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-quincywa: Refunds
GetHuman: Can you tell the rest of us a bit more from what happened on 12/01/17?
GetHuman-quincywa: I'very emailed them several times for a refund but they never respond. I would like to speak with an actual human being about this matter
GetHuman: Let's quantify your experience contacting Wish. On a scale of 1 to 5, how easy is it go get help on a Wish problem?
GetHuman-quincywa: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-quincywa: I'd give them a five out of five on communication.
GetHuman: And what about Wish's ability to quickly and effectively address your problem?
GetHuman-quincywa: For that I would say five out of five.
GetHuman: And finally- any advice for other Wish customers?
GetHuman-quincywa: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Wish to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-quincywa taken from his Wish customer service problem that occurred on December 1st, 2017.

Wish

4.00 of 5 stars | 34 reviews

GetHuman-quincywa's Wish Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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