Wizz Air: please i am looking for flight from prague to e...

A Wizz Air customer review by GetHuman user ~jarmila pechova from November 16th, 2017

Background on ~jarmila pechova's case

GetHuman: ~jarmila pechova - can you tell our other Wizz Air customers when your case took place?
~jarmila pechova: Yeah. It was evening, on November 10th.
GetHuman: Did you reach out to Wizz Air, and if so, how?
~jarmila pechova: I used a help page I found on the GetHuman Wizz Air customer service contact info page: Contact Wizz Air Customer Service
GetHuman: And which of these common Wizz Air customer issues best describes the reason you wanted to talk to them?
(Shows ~jarmila pechova a list of common Wizz Air problems)
~jarmila pechova: "Cancel Flight" was why I was trying to contact.

~jarmila pechova's review of Wizz Air customer service

GetHuman: So how would you sum up your experience for GetHuman's Wizz Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jarmila pechova: please i am looking for flight from prague to eindhoven,travel the same way last year *in november thanks for help,*****@***.com
GetHuman: Let's quantify your experience contacting Wizz Air. On a scale of 1 to 5, how easy is it go get help on a Wizz Air problem?
~jarmila pechova: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jarmila pechova: I'd give them a five out of five on communication.
GetHuman: And what about Wizz Air's ability to quickly and effectively address your problem?
~jarmila pechova: For that I would say five out of five.
GetHuman: And finally- any advice for other Wizz Air customers?
~jarmila pechova: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Wizz Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jarmila pechova taken from his Wizz Air customer service problem that occurred on November 10th, 2017.

Wizz Air

5.00 of 5 stars | 5 reviews

~jarmila pechova's Wizz Air Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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