Wolf Brand Chili: I called Con Agra foods to complain about the r...
A Wolf Brand Chili customer review by GetHuman user ~Mom Van Winkle from November 15th, 2017
Background on ~Mom Van Winkle's case
GetHuman: ~Mom Van Winkle - can you tell our other Wolf Brand Chili customers when your case took place?
~Mom Van Winkle: Yeah. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Wolf Brand Chili, and if so, how?
GetHuman: And which of these common Wolf Brand Chili customer issues best describes the reason you wanted to talk to them?
(Shows ~Mom Van Winkle a list of common Wolf Brand Chili problems)
~Mom Van Winkle: "Complaint" was why I was trying to call.
~Mom Van Winkle's review of Wolf Brand Chili customer service
GetHuman: So how would you sum up your experience for GetHuman's Wolf Brand Chili customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mom Van Winkle: I called Con Agra foods to complain about the recent decrease in quality of Wolf Brand Chili. The lady was so nice and assured me that they were pleased that I had called in to bring this to their attention. THEN I looked up recent reviews by fellow consumers! Disgusting! There are so many people complaining that I felt like*the last leaf on the tree! This is so sad for those of us who have grown up enjoying this product. My family has used it for over*** years! Now it is nothing but chili flavored SOUP. Shame on Con Agra for ruining*one or our most treasured food traditions! *Free Coupons?? No Thanks...I'll look for another brand until y'all get it fixed!!*Texans Deserve TO Have Their Chili BACK!!
GetHuman: Let's quantify your experience contacting Wolf Brand Chili. On a scale of 1 to 5, how easy is it go get help on a Wolf Brand Chili problem?
~Mom Van Winkle: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mom Van Winkle: I'd give them a three out of five on communication.
GetHuman: And what about Wolf Brand Chili's ability to quickly and effectively address your problem?
~Mom Van Winkle: For that I would say four out of five.
GetHuman: And finally- any advice for other Wolf Brand Chili customers?
~Mom Van Winkle: Call them early in the day or late. Don't forget any personal or account information you might need for Wolf Brand Chili to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mom Van Winkle taken from his Wolf Brand Chili customer service problem that occurred on November 11th, 2017.
Wolf Brand Chili
4.00 of 5 stars | 1 reviews
~Mom Van Winkle's Wolf Brand Chili Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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