Wolverine.com: I've been on hold for ** minutes so far and hav...
A Wolverine.com customer review by GetHuman user GetHuman-104027 from November 25th, 2017
Background on GetHuman-104027's case
GetHuman: GetHuman-104027 - can you tell our other Wolverine.com customers when your case took place?
GetHuman-104027: Yeah. It was morning, on November 18th.
GetHuman: Did you reach out to Wolverine.com, and if so, how?
GetHuman: And which of these common Wolverine.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-104027 a list of common Wolverine.com problems)
GetHuman-104027: "Make a purchase" was why I was trying to call.
GetHuman-104027's review of Wolverine.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Wolverine.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-104027: I've been on hold for ** minutes so far and haven't spoken to anyone yet. To make things worse, they're playing a bunch of ****** John Mayer songs. I can't take it anymore, I'm hanging up to go burn my ******* with a red hot coat hanger.
GetHuman: Let's quantify your experience contacting Wolverine.com. On a scale of 1 to 5, how easy is it go get help on a Wolverine.com problem?
GetHuman-104027: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-104027: I'd give them a four out of five on communication.
GetHuman: And what about Wolverine.com's ability to quickly and effectively address your problem?
GetHuman-104027: For that I would say three out of five.
GetHuman: And finally- any advice for other Wolverine.com customers?
GetHuman-104027: Call them early in the day or late. Don't forget any personal or account information you might need for Wolverine.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-104027 taken from his Wolverine.com customer service problem that occurred on November 18th, 2017.
Wolverine.com
1.00 of 5 stars | 3 reviews
GetHuman-104027's Wolverine.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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