Wonolo: unable to get insurance information back ground...
A Wonolo customer review by GetHuman user GetHuman-agapitoe from December 7th, 2017
Background on GetHuman-agapitoe's case
GetHuman: GetHuman-agapitoe - can you tell our other Wonolo customers when your case took place?
GetHuman-agapitoe: Yeah. It was morning, on December 3rd.
GetHuman: Did you reach out to Wonolo, and if so, how?
GetHuman: And which of these common Wonolo customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-agapitoe a list of common Wonolo problems)
GetHuman-agapitoe: "None of those really matches why I wanted to call Wonolo that day." was why I was trying to call.
GetHuman-agapitoe's review of Wonolo customer service
GetHuman: So how would you sum up your experience for GetHuman's Wonolo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-agapitoe: unable to get insurance information back ground check or upload payment information
GetHuman: Can you tell the rest of us a bit more from what happened on 12/03/17?
GetHuman-agapitoe: The app won't let me access the page for insurance or submit my bank info
GetHuman: Let's quantify your experience contacting Wonolo. On a scale of 1 to 5, how easy is it go get help on a Wonolo problem?
GetHuman-agapitoe: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-agapitoe: I'd give them a one out of five on communication.
GetHuman: And what about Wonolo's ability to quickly and effectively address your problem?
GetHuman-agapitoe: For that I would say two out of five.
GetHuman: And finally- any advice for other Wonolo customers?
GetHuman-agapitoe: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Wonolo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-agapitoe taken from his Wonolo customer service problem that occurred on December 3rd, 2017.
Wonolo
3.30 of 5 stars | 79 reviews
GetHuman-agapitoe's Wonolo Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Wonolo, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Wonolo in any way.