I tried to contact woolrich by phone and was in...
A Woolrich customer review by GetHuman user ~ssteve4890 from November 23rd, 2017
Background on ~ssteve4890's case
GetHuman: ~ssteve4890 - can you tell our other Woolrich customers when your case took place?
~ssteve4890: Yeah. It was evening, on November 15th.
GetHuman: Did you reach out to Woolrich, and if so, how?
GetHuman: And which of these common Woolrich customer issues best describes the reason you wanted to talk to them?
(Shows ~ssteve4890 a list of common Woolrich problems)
~ssteve4890: "Make a purchase" was why I was trying to call.
~ssteve4890's review of Woolrich customer service
GetHuman: So how would you sum up your experience for GetHuman's Woolrich customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ssteve4890: I tried to contact woolrich by phone and was informed by recording that they were unavailable on weekends.
GetHuman: Let's quantify your experience contacting Woolrich. On a scale of 1 to 5, how easy is it go get help on a Woolrich problem?
~ssteve4890: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ssteve4890: I'd give them a two out of five on communication.
GetHuman: And what about Woolrich's ability to quickly and effectively address your problem?
~ssteve4890: For that I would say one out of five.
GetHuman: And finally- any advice for other Woolrich customers?
~ssteve4890: Call them early in the day or late. Don't forget any personal or account information you might need for Woolrich to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ssteve4890 taken from his Woolrich customer service problem that occurred on November 15th, 2017.
Woolrich
1.00 of 5 stars | 3 reviews
~ssteve4890's Woolrich Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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