WorldMarket.com: I WALKED ELMWOOD STORE AROUND THE STORE TO DO M...
A WorldMarket.com customer review by GetHuman user GetHuman-174218 from November 14th, 2017
Background on GetHuman-174218's case
GetHuman: GetHuman-174218 - can you tell our other WorldMarket.com customers when your case took place?
GetHuman-174218: Yup. It was late at night, on November 9th.
GetHuman: Did you reach out to WorldMarket.com, and if so, how?
GetHuman: And which of these common WorldMarket.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-174218 a list of common WorldMarket.com problems)
GetHuman-174218: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-174218's review of WorldMarket.com customer service
GetHuman: So how would you sum up your experience for GetHuman's WorldMarket.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-174218: I WALKED ELMWOOD STORE AROUND THE STORE TO DO MY CHRISTMAS SHOPPING I SAW A COFFEE TABLE THAT I WANTED,BUT I DIDNT FIND ANYONE TO HELPME SO I WALKED AROUND TO STORE SOME MORE I SEND A GROUP OF PEOPLE LAUGHING AND TALKING, I TRIED TO DO EYE CONTACT THINKIN SOMEONE WOULD SEE,I OVER HEARD ONE OF THEM SAY GIRLS WE DONT HAVE ANY SUPERVISON SO WE CAN DO WHAT WE WANT,SO AT THAT TIME I DECIDED TO CKECK OUT, YOU HAD * LINES OPEN BUT EVERYONE WAS MOVING SLOW,AND THESE * CASHIER WERE DOING THERE BEST, IT WAS VERY UNPROFESSIONAL OF THE OTHERS* OF YOUR EMPLOYEES NOT TO HELP OR EVEN WAIT ON CUSTOMERS OR EVEN JUST FOR THEM TO ACT LIKE YOUR INVISIBLE IS UNEXCEPTABLE.AND I CALL THE STORE AND I SPOKE TO CHRISTOPHER THE STORE MGR.HE SAID I HAD TO MAKE MY COMPLAINT ON LINE I ASK FOR THE CORP.NUMBER HE SAID HE COULDNT GIVE ME THE NUMBER,BECAUSE THEY DONT GIVE OUT CORP.NUMBER TO ANYONE.NOT ONLY WAS I NOT GREETED WHEN I ENTER THEY DIDNT SEEM TO CARE IF THEY LOST MY SALE, AND WISH THEY DID,I WALKED OUT AND RE
GetHuman: Let's quantify your experience contacting WorldMarket.com. On a scale of 1 to 5, how easy is it go get help on a WorldMarket.com problem?
GetHuman-174218: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-174218: I'd give them a three out of five on communication.
GetHuman: And what about WorldMarket.com's ability to quickly and effectively address your problem?
GetHuman-174218: For that I would say two out of five.
GetHuman: And finally- any advice for other WorldMarket.com customers?
GetHuman-174218: Call them early in the day or late. Don't forget any personal or account information you might need for WorldMarket.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-174218 taken from his WorldMarket.com customer service problem that occurred on November 9th, 2017.
WorldMarket.com
1.00 of 5 stars | 2 reviews
GetHuman-174218's WorldMarket.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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