Wyndham Vacation Ownership: new web site does not work
A Wyndham Vacation Ownership customer review by GetHuman user GetHuman-acnpb from December 9th, 2017
Background on GetHuman-acnpb's case
GetHuman: GetHuman-acnpb - can you tell our other Wyndham Vacation Ownership customers when your case took place?
GetHuman-acnpb: Yes I can. It was afternoon, on December 6th.
GetHuman: Did you reach out to Wyndham Vacation Ownership, and if so, how?
GetHuman: And which of these common Wyndham Vacation Ownership customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-acnpb a list of common Wyndham Vacation Ownership problems)
GetHuman-acnpb: "Cancel booking" was why I was trying to call.
GetHuman-acnpb's review of Wyndham Vacation Ownership customer service
GetHuman: So how would you sum up your experience for GetHuman's Wyndham Vacation Ownership customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-acnpb: new web site does not work
GetHuman: Can you tell the rest of us a bit more from what happened on 12/06/17?
GetHuman-acnpb: I am silver VIP owner. Supposed to be able to move points from this year (deadline June **). Tried since June * and website not operating properly. Spoke to * reps. Last one said call back today or tomorrow -HAHA. On hold X *hours. No one answers the phone
GetHuman: Let's quantify your experience contacting Wyndham Vacation Ownership. On a scale of 1 to 5, how easy is it go get help on a Wyndham Vacation Ownership problem?
GetHuman-acnpb: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-acnpb: I'd give them a three out of five on communication.
GetHuman: And what about Wyndham Vacation Ownership's ability to quickly and effectively address your problem?
GetHuman-acnpb: For that I would say two out of five.
GetHuman: And finally- any advice for other Wyndham Vacation Ownership customers?
GetHuman-acnpb: Call them early in the day or late. Don't forget any personal or account information you might need for Wyndham Vacation Ownership to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-acnpb taken from his Wyndham Vacation Ownership customer service problem that occurred on December 6th, 2017.
Wyndham Vacation Ownership
2.00 of 5 stars | 5 reviews
GetHuman-acnpb's Wyndham Vacation Ownership Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Wyndham Vacation Ownership, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Wyndham Vacation Ownership in any way.