XMFanStore.com: They don't give a ****, I asked for my sipping...

A XMFanStore.com customer review by GetHuman user ~Pete from November 21st, 2017

Background on ~Pete's case

GetHuman: ~Pete - can you tell our other XMFanStore.com customers when your case took place?
~Pete: Yes. It was middle of the night, on November 17th.
GetHuman: Did you reach out to XMFanStore.com, and if so, how?
~Pete: I used the 877-496-7234 number I found for on the GetHuman XMFanStore.com customer phone number page I was on: XMFanStore.com Customer Service Phone Number
GetHuman: And which of these common XMFanStore.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Pete a list of common XMFanStore.com problems)
~Pete: "Make a purchase" was why I was trying to contact.

~Pete's review of XMFanStore.com customer service

GetHuman: So how would you sum up your experience for GetHuman's XMFanStore.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pete: They don't give a ****, I asked for my sipping* they wouldn't give it to me but still waiting. They must thave caller Id they will not answer the phone or emails.
GetHuman: Let's quantify your experience contacting XMFanStore.com. On a scale of 1 to 5, how easy is it go get help on a XMFanStore.com problem?
~Pete: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pete: I'd give them a five out of five on communication.
GetHuman: And what about XMFanStore.com's ability to quickly and effectively address your problem?
~Pete: For that I would say two out of five.
GetHuman: And finally- any advice for other XMFanStore.com customers?
~Pete: Call them early in the day or late. Don't forget any personal or account information you might need for XMFanStore.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pete taken from his XMFanStore.com customer service problem that occurred on November 17th, 2017.


2.00 of 5 stars | 1 reviews

~Pete's XMFanStore.com Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

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