Xbox: I am going to get a lawyer
A Xbox customer review by GetHuman user GetHuman60588 from December 8th, 2017
Background on GetHuman60588's case
GetHuman: GetHuman60588 - can you tell our other Xbox customers when your case took place?
GetHuman60588: Yup. It was evening, on December 6th.
GetHuman: Did you reach out to Xbox, and if so, how?
GetHuman: And which of these common Xbox customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman60588 a list of common Xbox problems)
GetHuman60588: "Account access" was why I was trying to call.
GetHuman60588's review of Xbox customer service
GetHuman: So how would you sum up your experience for GetHuman's Xbox customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman60588: I am going to get a lawyer
GetHuman: Can you tell the rest of us a bit more from what happened on 12/06/17?
GetHuman60588: I have been suspended and your customer service has not helped me
GetHuman: Let's quantify your experience contacting Xbox. On a scale of 1 to 5, how easy is it go get help on a Xbox problem?
GetHuman60588: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman60588: I'd give them a four out of five on communication.
GetHuman: And what about Xbox's ability to quickly and effectively address your problem?
GetHuman60588: For that I would say three out of five.
GetHuman: And finally- any advice for other Xbox customers?
GetHuman60588: Call them early in the day or late. Don't forget any personal or account information you might need for Xbox to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman60588 taken from his Xbox customer service problem that occurred on December 6th, 2017.