Xbox: Microsoft is useless lost my email and they can...

A Xbox customer review by GetHuman user ~Douglas Ma Fukin Baltezore from November 24th, 2017

Background on ~Douglas Ma Fukin Baltezore's case

GetHuman: ~Douglas Ma Fukin Baltezore - can you tell our other Xbox customers when your case took place?
~Douglas Ma Fukin Baltezore: Yup. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Xbox, and if so, how?
~Douglas Ma Fukin Baltezore: I used the 800-469-9269 number I found for on the GetHuman Xbox customer phone number page I was on: Xbox Customer Service Phone Number
GetHuman: And which of these common Xbox customer issues best describes the reason you wanted to talk to them?
(Shows ~Douglas Ma Fukin Baltezore a list of common Xbox problems)
~Douglas Ma Fukin Baltezore: "Where to buy" was why I was trying to call.

~Douglas Ma Fukin Baltezore's review of Xbox customer service

GetHuman: So how would you sum up your experience for GetHuman's Xbox customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Douglas Ma Fukin Baltezore: Microsoft is useless lost my email and they cant give it to me such a horrible company improve your service lames
GetHuman: Let's quantify your experience contacting Xbox. On a scale of 1 to 5, how easy is it go get help on a Xbox problem?
~Douglas Ma Fukin Baltezore: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Douglas Ma Fukin Baltezore: I'd give them a five out of five on communication.
GetHuman: And what about Xbox's ability to quickly and effectively address your problem?
~Douglas Ma Fukin Baltezore: For that I would say five out of five.
GetHuman: And finally- any advice for other Xbox customers?
~Douglas Ma Fukin Baltezore: Call them early in the day or late. Don't forget any personal or account information you might need for Xbox to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Douglas Ma Fukin Baltezore taken from his Xbox customer service problem that occurred on November 22nd, 2017.


3.11 of 5 stars | 433 reviews

~Douglas Ma Fukin Baltezore's Xbox Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Xbox, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Xbox in any way.

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