Xbox live you waste of money. I hope you get su...
A Xbox customer review by GetHuman user GetHuman-nikof from December 1st, 2017
Background on GetHuman-nikof's case
GetHuman: GetHuman-nikof - can you tell our other Xbox customers when your case took place?
GetHuman-nikof: Yeah. It was evening, on November 28th.
GetHuman: Did you reach out to Xbox, and if so, how?
GetHuman-nikof: I used the 800-469-9269 number I found for on the GetHuman Xbox customer phone number page I was on: Xbox Customer Service Phone Number
GetHuman: And which of these common Xbox customer issues best describes the reason you wanted to talk to them?
Shows GetHuman-nikof a list of common Xbox problems
GetHuman-nikof: "Technical support" was why I was trying to call.
GetHuman-nikof's review of Xbox customer service
GetHuman: So how would you sum up your experience for GetHuman's Xbox customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-nikof: Xbox live you waste of money. I hope you get sued for every dime you have. Im about to smash my Xbox because of you. A WASTE.
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman-nikof: Xbox live keeps signing out every time I play CODBO* on multiplayer
GetHuman: Let's quantify your experience contacting Xbox. On a scale of 1 to 5, how easy is it go get help on a Xbox problem?
GetHuman-nikof: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-nikof: I'd give them a two out of five on communication.
GetHuman: And what about Xbox's ability to quickly and effectively address your problem?
GetHuman-nikof: For that I would say one out of five.
GetHuman: And finally- any advice for other Xbox customers?
GetHuman-nikof: Call them early in the day or late. Don't forget any personal or account information you might need for Xbox to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-nikof taken from his Xbox customer service problem that occurred on November 28th, 2017.
3.11 of 5 stars | 433 reviewsXbox ReviewsXbox's Phone NumberAll Xbox contact infoGeneral Xbox customer service info
GetHuman-nikof's Xbox Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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