Xbox: eu nunca tive atendimento taio ruim e pessimo c...
A Xbox customer review by GetHuman user ~carlos fernando de faria from November 18th, 2017
Background on ~carlos fernando de faria's case
GetHuman: ~carlos fernando de faria - can you tell our other Xbox customers when your case took place?
~carlos fernando de faria: Yeah. It was afternoon, on November 9th.
GetHuman: Did you reach out to Xbox, and if so, how?
GetHuman: And which of these common Xbox customer issues best describes the reason you wanted to talk to them?
(Shows ~carlos fernando de faria a list of common Xbox problems)
~carlos fernando de faria: "Cancel service" was why I was trying to call.
~carlos fernando de faria's review of Xbox customer service
GetHuman: So how would you sum up your experience for GetHuman's Xbox customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~carlos fernando de faria: eu nunca tive atendimento taio ruim e pessimo como de vcs meu produto ja esta ai ** dia eu vou entrar na justi****a e no procom contra loja brsileira para ver se eles me ajudam porque esse pessoal do exbox nao estao nem ai mais quando tiver que pagar uma indeiza****ao e for proibido de vender esses produtos nop brazil quem sabe eles melhora pois e o maior discaso com consumidor brasileiro deve achar que temos carra de bobo
GetHuman: Let's quantify your experience contacting Xbox. On a scale of 1 to 5, how easy is it go get help on a Xbox problem?
~carlos fernando de faria: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~carlos fernando de faria: I'd give them a three out of five on communication.
GetHuman: And what about Xbox's ability to quickly and effectively address your problem?
~carlos fernando de faria: For that I would say five out of five.
GetHuman: And finally- any advice for other Xbox customers?
~carlos fernando de faria: Call them early in the day or late. Don't forget any personal or account information you might need for Xbox to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~carlos fernando de faria taken from his Xbox customer service problem that occurred on November 9th, 2017.