Xoxo.com: his is an automatically generated Delivery Stat...

A Xoxo.com customer review by GetHuman user ~mladyraven from November 17th, 2017

Background on ~mladyraven's case

GetHuman: ~mladyraven - can you tell our other Xoxo.com customers when your case took place?
~mladyraven: Yup. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Xoxo.com, and if so, how?
~mladyraven: I used a email I found on the GetHuman Xoxo.com customer service contact info page: Contact Xoxo.com Customer Service
GetHuman: And which of these common Xoxo.com customer issues best describes the reason you wanted to talk to them?
(Shows ~mladyraven a list of common Xoxo.com problems)
~mladyraven: "Warranty claim" was why I was trying to contact.

~mladyraven's review of Xoxo.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Xoxo.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mladyraven: his is an automatically generated Delivery Status Notification.**Delivery to the following recipients failed.*******@***.com*This is what I got back from my email
GetHuman: Let's quantify your experience contacting Xoxo.com. On a scale of 1 to 5, how easy is it go get help on a Xoxo.com problem?
~mladyraven: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mladyraven: I'd give them a two out of five on communication.
GetHuman: And what about Xoxo.com's ability to quickly and effectively address your problem?
~mladyraven: For that I would say one out of five.
GetHuman: And finally- any advice for other Xoxo.com customers?
~mladyraven: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Xoxo.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mladyraven taken from his Xoxo.com customer service problem that occurred on November 15th, 2017.

Xoxo.com

2.00 of 5 stars | 2 reviews

~mladyraven's Xoxo.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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