Y Tech Support: Y-TECH-SUPPORT saved my computer from viruses...
A Y Tech Support customer review by GetHuman user ~Robert k from November 17th, 2017
Background on ~Robert k's case
GetHuman: ~Robert k - can you tell our other Y Tech Support customers when your case took place?
~Robert k: Yeah. It was afternoon, on November 11th.
GetHuman: Did you reach out to Y Tech Support, and if so, how?
GetHuman: And which of these common Y Tech Support customer issues best describes the reason you wanted to talk to them?
(Shows ~Robert k a list of common Y Tech Support problems)
~Robert k: "None of those really matches why I wanted to call Y Tech Support that day." was why I was trying to call.
~Robert k's review of Y Tech Support customer service
GetHuman: So how would you sum up your experience for GetHuman's Y Tech Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Robert k: Y-TECH-SUPPORT saved my computer from viruses. The representative stayed on the phone with me for * hours!! He was extremely pleasant and patient.Thank you!-ROBERT
GetHuman: Let's quantify your experience contacting Y Tech Support. On a scale of 1 to 5, how easy is it go get help on a Y Tech Support problem?
~Robert k: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Robert k: I'd give them a three out of five on communication.
GetHuman: And what about Y Tech Support's ability to quickly and effectively address your problem?
~Robert k: For that I would say two out of five.
GetHuman: And finally- any advice for other Y Tech Support customers?
~Robert k: Call them early in the day or late. Don't forget any personal or account information you might need for Y Tech Support to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Robert k taken from his Y Tech Support customer service problem that occurred on November 11th, 2017.
Y Tech Support
1.00 of 5 stars | 6 reviews
~Robert k's Y Tech Support Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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