Yahoo: Absolutely NO HELP WHATSOEVER!!!!!! WASTED TWO...
A Yahoo customer review by GetHuman user ~Done with Yahoo from November 25th, 2017
Background on ~Done with Yahoo's case
GetHuman: ~Done with Yahoo - can you tell our other Yahoo customers when your case took place?
~Done with Yahoo: Yes. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Yahoo, and if so, how?
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows ~Done with Yahoo a list of common Yahoo problems)
~Done with Yahoo: "Fraud" was why I was trying to contact.
~Done with Yahoo's review of Yahoo customer service
GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Done with Yahoo: Absolutely NO HELP WHATSOEVER!!!!!! WASTED TWO DAYS TRYING TO GET A HOLD OF SOMEONE!!!!!! UNACCEPTABLE!!!
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
~Done with Yahoo: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Done with Yahoo: I'd give them a four out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
~Done with Yahoo: For that I would say three out of five.
GetHuman: And finally- any advice for other Yahoo customers?
~Done with Yahoo: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Done with Yahoo taken from his Yahoo customer service problem that occurred on November 16th, 2017.