Yahoo: Age **, USAF Vet disabled with glaucoma and ser...
A Yahoo customer review by GetHuman user ~Bruce R Nelson from November 26th, 2017
Background on ~Bruce R Nelson's case
GetHuman: ~Bruce R Nelson - can you tell our other Yahoo customers when your case took place?
~Bruce R Nelson: Yup. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Yahoo, and if so, how?
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows ~Bruce R Nelson a list of common Yahoo problems)
~Bruce R Nelson: "Technical Support" was why I was trying to contact.
~Bruce R Nelson's review of Yahoo customer service
GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bruce R Nelson: Age **, USAF Vet disabled with glaucoma and serious hearing issues Yahoo customer since **** which I have regretted ever since. IMPOSSIBLE to gget help* Site directs me to "ZEROX, whats that all about. I have a malfunction "Yahoo Plus which for me is Yahoo MINUS for years. Can't ever get Yahoo to fix problems as I am un able to answer*send Yahoo Minus mail costing me $$ and aggrieving my mental health. I know nothing will be done. They natch my $** per year and go out back and get high on dope for all I know. I have an online civil action thru the Oregon Justrice dept on MONDAY and yahoo minus ends up with me scrambling ** miles to Boone Library to use their public computers. Super great fun for an old phart with disabilities to be doing plus wasted fuel. Yeah, I am tweaked and I, at least, appreciate this site to vent. Wish it would help but its Yahoo Minus so I don't expect anything to come of it. I hate Yahoo *******with all their loot it would seem they would provide a function
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
~Bruce R Nelson: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bruce R Nelson: I'd give them a one out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
~Bruce R Nelson: For that I would say four out of five.
GetHuman: And finally- any advice for other Yahoo customers?
~Bruce R Nelson: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bruce R Nelson taken from his Yahoo customer service problem that occurred on November 20th, 2017.