Yahoo: I called the number (which I should not have ha...
A Yahoo customer review by GetHuman user ~Mountain Mike from November 25th, 2017
Background on ~Mountain Mike's case
GetHuman: ~Mountain Mike - can you tell our other Yahoo customers when your case took place?
~Mountain Mike: Sure. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Yahoo, and if so, how?
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows ~Mountain Mike a list of common Yahoo problems)
~Mountain Mike: "Business Page" was why I was trying to contact.
~Mountain Mike's review of Yahoo customer service
GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mountain Mike: I called the number (which I should not have had to do in the first place) and I hung up after being on hold for ** minutes.
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
~Mountain Mike: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mountain Mike: I'd give them a one out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
~Mountain Mike: For that I would say one out of five.
GetHuman: And finally- any advice for other Yahoo customers?
~Mountain Mike: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mountain Mike taken from his Yahoo customer service problem that occurred on November 21st, 2017.