Yahoo: The facebook and google logins have been remove...

A Yahoo customer review by GetHuman user ~disapointed customer from November 26th, 2017

Background on ~disapointed customer's case

GetHuman: ~disapointed customer - can you tell our other Yahoo customers when your case took place?
~disapointed customer: Yes I can. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Yahoo, and if so, how?
~disapointed customer: I used a help page I found on the GetHuman Yahoo customer service contact info page: Contact Yahoo Customer Service
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows ~disapointed customer a list of common Yahoo problems)
~disapointed customer: "Refund" was why I was trying to contact.

~disapointed customer's review of Yahoo customer service

GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~disapointed customer: The facebook and google logins have been removed. I need to get back into my account to check something out.
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
~disapointed customer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~disapointed customer: I'd give them a two out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
~disapointed customer: For that I would say three out of five.
GetHuman: And finally- any advice for other Yahoo customers?
~disapointed customer: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~disapointed customer taken from his Yahoo customer service problem that occurred on November 17th, 2017.

Yahoo

1.22 of 5 stars | 1292 reviews

~disapointed customer's Yahoo Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Yahoo, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Yahoo in any way.

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