Yahoo: more than * hours and when its my turn they pic...
A Yahoo customer review by GetHuman user ~I hate yahoo from November 22nd, 2017
Background on ~I hate yahoo's case
GetHuman: ~I hate yahoo - can you tell our other Yahoo customers when your case took place?
~I hate yahoo: Sure. It was evening, on November 15th.
GetHuman: Did you reach out to Yahoo, and if so, how?
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows ~I hate yahoo a list of common Yahoo problems)
~I hate yahoo: "Refund" was why I was trying to contact.
~I hate yahoo's review of Yahoo customer service
GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~I hate yahoo: more than * hours and when its my turn they pick and put me on mute , this is the most horrible service i've ever encountered , i mean is there no manager that can look at these statistics , I took screenshot of the waiting time since I called from skype
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
~I hate yahoo: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~I hate yahoo: I'd give them a one out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
~I hate yahoo: For that I would say four out of five.
GetHuman: And finally- any advice for other Yahoo customers?
~I hate yahoo: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~I hate yahoo taken from his Yahoo customer service problem that occurred on November 15th, 2017.