Yelloh: Got my issue of being charged for something I h...
A Yelloh customer review by GetHuman user ~MissTCB from November 18th, 2017
Background on ~MissTCB's case
GetHuman: ~MissTCB - can you tell our other Yelloh customers when your case took place?
~MissTCB: Yes I can. It was morning, on November 14th.
GetHuman: Did you reach out to Yelloh, and if so, how?
GetHuman: And which of these common Yelloh customer issues best describes the reason you wanted to talk to them?
(Shows ~MissTCB a list of common Yelloh problems)
~MissTCB: "Lost package" was why I was trying to call.
~MissTCB's review of Yelloh customer service
GetHuman: So how would you sum up your experience for GetHuman's Yelloh customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~MissTCB: Got my issue of being charged for something I had a letter to get free seemingly resolved. Will see if it actually was in * business days.
GetHuman: Let's quantify your experience contacting Yelloh. On a scale of 1 to 5, how easy is it go get help on a Yelloh problem?
~MissTCB: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~MissTCB: I'd give them a five out of five on communication.
GetHuman: And what about Yelloh's ability to quickly and effectively address your problem?
~MissTCB: For that I would say two out of five.
GetHuman: And finally- any advice for other Yelloh customers?
~MissTCB: Call them early in the day or late. Don't forget any personal or account information you might need for Yelloh to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~MissTCB taken from his Yelloh customer service problem that occurred on November 14th, 2017.
Yelloh
4.00 of 5 stars | 1 reviews
~MissTCB's Yelloh Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars
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