yellowbook got my information all wrong, custom...
A Yellowbook customer review by GetHuman user ~such a joke from November 6th, 2017
Background on ~such a joke's case
GetHuman: ~such a joke - can you tell our other Yellowbook customers when your case took place?
~such a joke: Sure. It was afternoon, on October 29th.
GetHuman: Did you reach out to Yellowbook, and if so, how?
GetHuman: And which of these common Yellowbook customer issues best describes the reason you wanted to talk to them?
(Shows ~such a joke a list of common Yellowbook problems)
~such a joke: "Overcharge/Strange charge" was why I was trying to call.
~such a joke's review of Yellowbook customer service
GetHuman: So how would you sum up your experience for GetHuman's Yellowbook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~such a joke: yellowbook got my information all wrong, customer service awful, resolution even worse. what a bunch of ****. want my name off out and of no connection to your name whatsoever. next stop better business bureau.
GetHuman: Let's quantify your experience contacting Yellowbook. On a scale of 1 to 5, how easy is it go get help on a Yellowbook problem?
~such a joke: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~such a joke: I'd give them a three out of five on communication.
GetHuman: And what about Yellowbook's ability to quickly and effectively address your problem?
~such a joke: For that I would say four out of five.
GetHuman: And finally- any advice for other Yellowbook customers?
~such a joke: Call them early in the day or late. Don't forget any personal or account information you might need for Yellowbook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~such a joke taken from his Yellowbook customer service problem that occurred on October 29th, 2017.
Yellowbook
4.00 of 5 stars | 14 reviews
~such a joke's Yellowbook Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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