Yelp: Paper Paper in Solana Beach, CA - fabulous spec...
A Yelp customer review by GetHuman user GetHuman-244854 from November 20th, 2017
Background on GetHuman-244854's case
GetHuman: GetHuman-244854 - can you tell our other Yelp customers when your case took place?
GetHuman-244854: Yes. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Yelp, and if so, how?
GetHuman: And which of these common Yelp customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-244854 a list of common Yelp problems)
GetHuman-244854: "Refund" was why I was trying to contact.
GetHuman-244854's review of Yelp customer service
GetHuman: So how would you sum up your experience for GetHuman's Yelp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-244854: Paper Paper in Solana Beach, CA - fabulous spec. paper store - I have shopped there over ** years.* They carry high quality wedding, shower, party invitations, wraps, ribbons, trims. Also have lovely d****cor for gifts and home. More scrapbooking supplies than any other store.* What makes this store GREAT is owner, Judy Scheibe, who makes any invitation one to be remembered and talked about. Saw several of her embellished invites and that is where my daughter wanted to get her wedding invitations and table gifts - she was full of wonderful ideas.* Judy is amazing! At Christmastime, I went in to make two photo books for gifts - she helped me every step, showing great papers, how to do project, suggestions, had tools for specialty decorations and made them a joy to put together. The recipients were delighted and amazed. The credit goes to Judy and her wonderful shop and selection.* Visit the store and Judy, you will be glad you went!*L. Marshall
GetHuman: Let's quantify your experience contacting Yelp. On a scale of 1 to 5, how easy is it go get help on a Yelp problem?
GetHuman-244854: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-244854: I'd give them a one out of five on communication.
GetHuman: And what about Yelp's ability to quickly and effectively address your problem?
GetHuman-244854: For that I would say one out of five.
GetHuman: And finally- any advice for other Yelp customers?
GetHuman-244854: Call them early in the day or late. Don't forget any personal or account information you might need for Yelp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-244854 taken from his Yelp customer service problem that occurred on November 18th, 2017.