Yelp: info about Motorcycle metrics llc needs to be...
A Yelp customer review by GetHuman user ~motorcycle metrics from November 14th, 2017
Background on ~motorcycle metrics's case
GetHuman: ~motorcycle metrics - can you tell our other Yelp customers when your case took place?
~motorcycle metrics: Sure. It was late at night, on November 7th.
GetHuman: Did you reach out to Yelp, and if so, how?
GetHuman: And which of these common Yelp customer issues best describes the reason you wanted to talk to them?
(Shows ~motorcycle metrics a list of common Yelp problems)
~motorcycle metrics: "Setup Account" was why I was trying to contact.
~motorcycle metrics's review of Yelp customer service
GetHuman: So how would you sum up your experience for GetHuman's Yelp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~motorcycle metrics: info about Motorcycle metrics llc needs to be *updated*need to respond, cannot any more unless this happens!
GetHuman: Let's quantify your experience contacting Yelp. On a scale of 1 to 5, how easy is it go get help on a Yelp problem?
~motorcycle metrics: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~motorcycle metrics: I'd give them a three out of five on communication.
GetHuman: And what about Yelp's ability to quickly and effectively address your problem?
~motorcycle metrics: For that I would say two out of five.
GetHuman: And finally- any advice for other Yelp customers?
~motorcycle metrics: Call them early in the day or late. Don't forget any personal or account information you might need for Yelp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~motorcycle metrics taken from his Yelp customer service problem that occurred on November 7th, 2017.