Ymimports.com: My credit card was rejected for no reason...Stu...

A Ymimports.com customer review by GetHuman user GetHuman-316326 from November 14th, 2017

Background on GetHuman-316326's case

GetHuman: GetHuman-316326 - can you tell our other Ymimports.com customers when your case took place?
GetHuman-316326: Sure. It was evening, on November 12th.
GetHuman: Did you reach out to Ymimports.com, and if so, how?
GetHuman-316326: I used a help page I found on the GetHuman Ymimports.com customer service contact info page: Contact Ymimports.com Customer Service
GetHuman: And which of these common Ymimports.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-316326 a list of common Ymimports.com problems)
GetHuman-316326: "Overcharge/Strange charge" was why I was trying to contact.

GetHuman-316326's review of Ymimports.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Ymimports.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-316326: My credit card was rejected for no reason...Stupid system.. Tried placing phone order *x and got only answering machine with no return call in * hours. Miracle you are still in business.
GetHuman: Let's quantify your experience contacting Ymimports.com. On a scale of 1 to 5, how easy is it go get help on a Ymimports.com problem?
GetHuman-316326: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-316326: I'd give them a three out of five on communication.
GetHuman: And what about Ymimports.com's ability to quickly and effectively address your problem?
GetHuman-316326: For that I would say one out of five.
GetHuman: And finally- any advice for other Ymimports.com customers?
GetHuman-316326: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Ymimports.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-316326 taken from his Ymimports.com customer service problem that occurred on November 12th, 2017.


1.00 of 5 stars | 1 reviews

GetHuman-316326's Ymimports.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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