Yonofoco.com: Sent me inferior merchandise, company asked tha...
A Yonofoco.com customer review by GetHuman user GetHuman-208537 from November 10th, 2017
Background on GetHuman-208537's case
GetHuman: GetHuman-208537 - can you tell our other Yonofoco.com customers when your case took place?
GetHuman-208537: Yeah. It was late at night, on November 5th.
GetHuman: Did you reach out to Yonofoco.com, and if so, how?
GetHuman: And which of these common Yonofoco.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-208537 a list of common Yonofoco.com problems)
GetHuman-208537: "Complaint" was why I was trying to call.
GetHuman-208537's review of Yonofoco.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Yonofoco.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-208537: Sent me inferior merchandise, company asked that merchandise be returned and sent me a bad check in return when merchandise received back. I am still out of hundreds of dollars and have processed complaint through court and BBB.
GetHuman: Let's quantify your experience contacting Yonofoco.com. On a scale of 1 to 5, how easy is it go get help on a Yonofoco.com problem?
GetHuman-208537: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-208537: I'd give them a four out of five on communication.
GetHuman: And what about Yonofoco.com's ability to quickly and effectively address your problem?
GetHuman-208537: For that I would say one out of five.
GetHuman: And finally- any advice for other Yonofoco.com customers?
GetHuman-208537: Call them early in the day or late. Don't forget any personal or account information you might need for Yonofoco.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-208537 taken from his Yonofoco.com customer service problem that occurred on November 5th, 2017.
Yonofoco.com
1.00 of 5 stars | 2 reviews
GetHuman-208537's Yonofoco.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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