YouTube: Hello,*I have been trying for two days to get h...
A YouTube customer review by GetHuman user ~kyndallable from November 19th, 2017
Background on ~kyndallable's case
GetHuman: ~kyndallable - can you tell our other YouTube customers when your case took place?
~kyndallable: Yup. It was late at night, on November 15th.
GetHuman: Did you reach out to YouTube, and if so, how?
GetHuman: And which of these common YouTube customer issues best describes the reason you wanted to talk to them?
(Shows ~kyndallable a list of common YouTube problems)
~kyndallable: "Complaint" was why I was trying to contact.
~kyndallable's review of YouTube customer service
GetHuman: So how would you sum up your experience for GetHuman's YouTube customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kyndallable: Hello,*I have been trying for two days to get help. Can't someone help us! This is so important and sad at the same time. See below...**I had an account with utube under the name of Kyndallable. An ex-friend was seeking revenge and had my secondary e-mail and decided to go in and close my account "Kyndallable". I had this account since ****, and had over **,*** followers and she closed my account with all of my information and followers. **It was under my domain K*****@***.com and my secondary was Kyndellie.@gmail.com . **I would not delete all of my videos and close my account in such a fast succession, especially with the amount of followers I had.**Can you please help me to retrieve back my utube account .***Thank you so much for assistance in this matter,**Kyndall Slotemaker*And*Ann Marie Slotemaker********-****
GetHuman: Let's quantify your experience contacting YouTube. On a scale of 1 to 5, how easy is it go get help on a YouTube problem?
~kyndallable: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kyndallable: I'd give them a four out of five on communication.
GetHuman: And what about YouTube's ability to quickly and effectively address your problem?
~kyndallable: For that I would say five out of five.
GetHuman: And finally- any advice for other YouTube customers?
~kyndallable: Call them early in the day or late. Don't forget any personal or account information you might need for YouTube to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kyndallable taken from his YouTube customer service problem that occurred on November 15th, 2017.