Yugster: Trouble

A Yugster customer review by GetHuman user GetHuman-hrguyet from November 29th, 2017

Background on GetHuman-hrguyet's case

GetHuman: GetHuman-hrguyet - can you tell our other Yugster customers when your case took place?
GetHuman-hrguyet: Yeah. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Yugster, and if so, how?
GetHuman-hrguyet: I used the 855-323-4973 number I found for on the GetHuman Yugster customer phone number page I was on: Yugster Customer Service Phone Number
GetHuman: And which of these common Yugster customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-hrguyet a list of common Yugster problems)
GetHuman-hrguyet: "Lower my bill" was why I was trying to call.

GetHuman-hrguyet's review of Yugster customer service

GetHuman: So how would you sum up your experience for GetHuman's Yugster customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-hrguyet: Trouble
GetHuman: Can you tell the rest of us a bit more from what happened on 11/22/17?
GetHuman-hrguyet: After * orders, I would say there is a ***** chance you will get your order without problems. I did have a problem with my order not being shipped (still waiting). Customer service is nonexistent so far.
GetHuman: Let's quantify your experience contacting Yugster. On a scale of 1 to 5, how easy is it go get help on a Yugster problem?
GetHuman-hrguyet: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-hrguyet: I'd give them a five out of five on communication.
GetHuman: And what about Yugster's ability to quickly and effectively address your problem?
GetHuman-hrguyet: For that I would say two out of five.
GetHuman: And finally- any advice for other Yugster customers?
GetHuman-hrguyet: Call them early in the day or late. Don't forget any personal or account information you might need for Yugster to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-hrguyet taken from his Yugster customer service problem that occurred on November 22nd, 2017.

Yugster

2.42 of 5 stars | 69 reviews

GetHuman-hrguyet's Yugster Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

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