Zazzle.com: Long wait on hold, terrible product, followed i...
A Zazzle.com customer review by GetHuman user ~jenniferc from November 25th, 2017
Background on ~jenniferc's case
GetHuman: ~jenniferc - can you tell our other Zazzle.com customers when your case took place?
~jenniferc: Sure. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Zazzle.com, and if so, how?
GetHuman: And which of these common Zazzle.com customer issues best describes the reason you wanted to talk to them?
(Shows ~jenniferc a list of common Zazzle.com problems)
~jenniferc: "Complaint" was why I was trying to call.
~jenniferc's review of Zazzle.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Zazzle.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jenniferc: Long wait on hold, terrible product, followed instructions via website to get an RMA three times, never received one, will never shop here again
GetHuman: Let's quantify your experience contacting Zazzle.com. On a scale of 1 to 5, how easy is it go get help on a Zazzle.com problem?
~jenniferc: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jenniferc: I'd give them a one out of five on communication.
GetHuman: And what about Zazzle.com's ability to quickly and effectively address your problem?
~jenniferc: For that I would say two out of five.
GetHuman: And finally- any advice for other Zazzle.com customers?
~jenniferc: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Zazzle.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jenniferc taken from his Zazzle.com customer service problem that occurred on November 18th, 2017.