Zazzle: I waited and waited called three times. Each ho...

A Zazzle customer review by GetHuman user GetHuman-410889 from November 27th, 2017

Background on GetHuman-410889's case

GetHuman: GetHuman-410889 - can you tell our other Zazzle customers when your case took place?
GetHuman-410889: Yes. It was late at night, on November 23rd.
GetHuman: Did you reach out to Zazzle, and if so, how?
GetHuman-410889: I used the 888-892-9953 number I found for on the GetHuman Zazzle customer phone number page I was on: Zazzle Customer Service Phone Number
GetHuman: And which of these common Zazzle customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-410889 a list of common Zazzle problems)
GetHuman-410889: "Track order" was why I was trying to call.

GetHuman-410889's review of Zazzle customer service

GetHuman: So how would you sum up your experience for GetHuman's Zazzle customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-410889: I waited and waited called three times. Each hold time was over ** minutes. :( they printed my wedding invitations with someone else's names on the back. How idk it's blank on the back. *Emailed and still haven't heard back. Maybe try tomorrow or I'll just go somewhere else
GetHuman: Let's quantify your experience contacting Zazzle. On a scale of 1 to 5, how easy is it go get help on a Zazzle problem?
GetHuman-410889: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-410889: I'd give them a three out of five on communication.
GetHuman: And what about Zazzle's ability to quickly and effectively address your problem?
GetHuman-410889: For that I would say one out of five.
GetHuman: And finally- any advice for other Zazzle customers?
GetHuman-410889: Call them early in the day or late. Don't forget any personal or account information you might need for Zazzle to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-410889 taken from his Zazzle customer service problem that occurred on November 23rd, 2017.


2.33 of 5 stars | 69 reviews

GetHuman-410889's Zazzle Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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