Zedo.com: The best way to contact this company is via e-m...

A Zedo.com customer review by GetHuman user ~wlc74 from November 12th, 2017

Background on ~wlc74's case

GetHuman: ~wlc74 - can you tell our other Zedo.com customers when your case took place?
~wlc74: Yes I can. It was morning, on November 7th.
GetHuman: Did you reach out to Zedo.com, and if so, how?
~wlc74: I used the 415-348-1975 number I found for on the GetHuman Zedo.com customer phone number page I was on: Zedo.com Customer Service Phone Number
GetHuman: And which of these common Zedo.com customer issues best describes the reason you wanted to talk to them?
(Shows ~wlc74 a list of common Zedo.com problems)
~wlc74: "Overcharge/Strange charge" was why I was trying to call.

~wlc74's review of Zedo.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Zedo.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~wlc74: The best way to contact this company is via e-mail. If you are wanting to purchase advertisement time, I am sure they will be helpful. If you are contacting them because they hijacked your computer with a cookie resulting in pop-ups then you will get a response full of a bunch of lies. For example, they will tell you to go to the following website: **http:**www.zedo.com*about-zedo*opt-out***And tell you:**"The below opt out link will block the pop running through ZEDO domain. Even if the website page doesn't indicate it the opt-out tool is intended to block pop ups."**but it doesn't, it only opts you out of receiving pop ups that relate to the websites you visit. The company is unethical and crooked. But they put on a good show like they care...
GetHuman: Let's quantify your experience contacting Zedo.com. On a scale of 1 to 5, how easy is it go get help on a Zedo.com problem?
~wlc74: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~wlc74: I'd give them a four out of five on communication.
GetHuman: And what about Zedo.com's ability to quickly and effectively address your problem?
~wlc74: For that I would say five out of five.
GetHuman: And finally- any advice for other Zedo.com customers?
~wlc74: Call them early in the day or late. Don't forget any personal or account information you might need for Zedo.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~wlc74 taken from his Zedo.com customer service problem that occurred on November 7th, 2017.


2.00 of 5 stars | 1 reviews

~wlc74's Zedo.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Zedo.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Zedo.com in any way.

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