ZeeBerry.com: they never sent my bracelet. they then claimed...

A ZeeBerry.com customer review by GetHuman user ~alanastar4 from November 18th, 2017

Background on ~alanastar4's case

GetHuman: ~alanastar4 - can you tell our other ZeeBerry.com customers when your case took place?
~alanastar4: Sure. It was middle of the night, on November 13th.
GetHuman: Did you reach out to ZeeBerry.com, and if so, how?
~alanastar4: I used the 866-968-4440 number I found for on the GetHuman ZeeBerry.com customer phone number page I was on: ZeeBerry.com Customer Service Phone Number
GetHuman: And which of these common ZeeBerry.com customer issues best describes the reason you wanted to talk to them?
(Shows ~alanastar4 a list of common ZeeBerry.com problems)
~alanastar4: "Make a purchase" was why I was trying to call.

~alanastar4's review of ZeeBerry.com customer service

GetHuman: So how would you sum up your experience for GetHuman's ZeeBerry.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~alanastar4: they never sent my bracelet. they then claimed to overnight a second. never happened. haven't refunded me. emailed over * times got no response. disgusting company
GetHuman: Let's quantify your experience contacting ZeeBerry.com. On a scale of 1 to 5, how easy is it go get help on a ZeeBerry.com problem?
~alanastar4: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~alanastar4: I'd give them a four out of five on communication.
GetHuman: And what about ZeeBerry.com's ability to quickly and effectively address your problem?
~alanastar4: For that I would say three out of five.
GetHuman: And finally- any advice for other ZeeBerry.com customers?
~alanastar4: Call them early in the day or late. Don't forget any personal or account information you might need for ZeeBerry.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~alanastar4 taken from his ZeeBerry.com customer service problem that occurred on November 13th, 2017.

ZeeBerry.com

1.00 of 5 stars | 1 reviews

~alanastar4's ZeeBerry.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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