Zenith Financial Group: RECEPTIONIST WAS VERY RUDE HUNG UP ON ME THE FI...

A Zenith Financial Group customer review by GetHuman user ~JUSTDOIN MYJOB from November 21st, 2017

Background on ~JUSTDOIN MYJOB's case

GetHuman: ~JUSTDOIN MYJOB - can you tell our other Zenith Financial Group customers when your case took place?
~JUSTDOIN MYJOB: Yup. It was afternoon, on November 13th.
GetHuman: Did you reach out to Zenith Financial Group, and if so, how?
~JUSTDOIN MYJOB: I used the 718-413-2437 number I found for on the GetHuman Zenith Financial Group customer phone number page I was on: Zenith Financial Group Customer Service Phone Number
GetHuman: And which of these common Zenith Financial Group customer issues best describes the reason you wanted to talk to them?
(Shows ~JUSTDOIN MYJOB a list of common Zenith Financial Group problems)
~JUSTDOIN MYJOB: "Get financial advice" was why I was trying to call.

~JUSTDOIN MYJOB's review of Zenith Financial Group customer service

GetHuman: So how would you sum up your experience for GetHuman's Zenith Financial Group customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~JUSTDOIN MYJOB: RECEPTIONIST WAS VERY RUDE HUNG UP ON ME THE FIRST TIME I CALLED AND THEN WHEN I CALLED BACK SHE WAS VERY RUDE AND ACTED LIKE SHE DID NOT HAVE TIME FOR ME.
GetHuman: Let's quantify your experience contacting Zenith Financial Group. On a scale of 1 to 5, how easy is it go get help on a Zenith Financial Group problem?
~JUSTDOIN MYJOB: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~JUSTDOIN MYJOB: I'd give them a one out of five on communication.
GetHuman: And what about Zenith Financial Group's ability to quickly and effectively address your problem?
~JUSTDOIN MYJOB: For that I would say two out of five.
GetHuman: And finally- any advice for other Zenith Financial Group customers?
~JUSTDOIN MYJOB: Call them early in the day or late. Don't forget any personal or account information you might need for Zenith Financial Group to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~JUSTDOIN MYJOB taken from his Zenith Financial Group customer service problem that occurred on November 13th, 2017.

Zenith Financial Group

1.00 of 5 stars | 1 reviews

~JUSTDOIN MYJOB's Zenith Financial Group Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars

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