Zeobit: an unwanted MacKeeper popup keeps coming up on...

A Zeobit customer review by GetHuman user ~Smithy from November 11th, 2017

Background on ~Smithy's case

GetHuman: ~Smithy - can you tell our other Zeobit customers when your case took place?
~Smithy: Yes. It was late at night, on November 1st.
GetHuman: Did you reach out to Zeobit, and if so, how?
~Smithy: I used the 888-572-5876 number I found for on the GetHuman Zeobit customer phone number page I was on: Zeobit Customer Service Phone Number
GetHuman: And which of these common Zeobit customer issues best describes the reason you wanted to talk to them?
(Shows ~Smithy a list of common Zeobit problems)
~Smithy: "Change order" was why I was trying to call.

~Smithy's review of Zeobit customer service

GetHuman: So how would you sum up your experience for GetHuman's Zeobit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Smithy: an unwanted MacKeeper popup keeps coming up on my computer. I cannot get rid of it. I do do not have any ZEObit software. After their intrusions onto my computer, I would never, never buy their software. You can't get rid of their intrusions!!!!!!!!!
GetHuman: Let's quantify your experience contacting Zeobit. On a scale of 1 to 5, how easy is it go get help on a Zeobit problem?
~Smithy: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Smithy: I'd give them a four out of five on communication.
GetHuman: And what about Zeobit's ability to quickly and effectively address your problem?
~Smithy: For that I would say one out of five.
GetHuman: And finally- any advice for other Zeobit customers?
~Smithy: Call them early in the day or late. Don't forget any personal or account information you might need for Zeobit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Smithy taken from his Zeobit customer service problem that occurred on November 1st, 2017.

Zeobit

1.00 of 5 stars | 1 reviews

~Smithy's Zeobit Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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