Zephyrhills: Please advise to NOT put caps water bo...

A Zephyrhills customer review by GetHuman user GetHuman-brownrut from December 7th, 2017

Background on GetHuman-brownrut's case

GetHuman: GetHuman-brownrut - can you tell our other Zephyrhills customers when your case took place?
GetHuman-brownrut: Yup. It was morning, on December 5th.
GetHuman: Did you reach out to Zephyrhills, and if so, how?
GetHuman-brownrut: I used the 800-695-4446 number I found for on the GetHuman Zephyrhills customer phone number page I was on: Zephyrhills Customer Service Phone Number
GetHuman: And which of these common Zephyrhills customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-brownrut a list of common Zephyrhills problems)
GetHuman-brownrut: "Safety concern" was why I was trying to call.

GetHuman-brownrut's review of Zephyrhills customer service

GetHuman: So how would you sum up your experience for GetHuman's Zephyrhills customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-brownrut: Please advise to NOT put caps water bottles so awful tight!!
GetHuman: Can you tell the rest of us a bit more from what happened on 12/05/17?
GetHuman-brownrut: As senior citizens...i can't get the caps off
GetHuman: Let's quantify your experience contacting Zephyrhills. On a scale of 1 to 5, how easy is it go get help on a Zephyrhills problem?
GetHuman-brownrut: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-brownrut: I'd give them a two out of five on communication.
GetHuman: And what about Zephyrhills's ability to quickly and effectively address your problem?
GetHuman-brownrut: For that I would say three out of five.
GetHuman: And finally- any advice for other Zephyrhills customers?
GetHuman-brownrut: Call them early in the day or late. Don't forget any personal or account information you might need for Zephyrhills to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-brownrut taken from his Zephyrhills customer service problem that occurred on December 5th, 2017.

Zephyrhills

2.00 of 5 stars | 6 reviews

GetHuman-brownrut's Zephyrhills Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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