Zerbee Business Products: We had to call over * times to find out whether...
A Zerbee Business Products customer review by GetHuman user ~businesscustomer from November 16th, 2017
Background on ~businesscustomer's case
GetHuman: ~businesscustomer - can you tell our other Zerbee Business Products customers when your case took place?
~businesscustomer: Sure. It was evening, on November 7th.
GetHuman: Did you reach out to Zerbee Business Products, and if so, how?
GetHuman: And which of these common Zerbee Business Products customer issues best describes the reason you wanted to talk to them?
(Shows ~businesscustomer a list of common Zerbee Business Products problems)
~businesscustomer: "Technical support" was why I was trying to call.
~businesscustomer's review of Zerbee Business Products customer service
GetHuman: So how would you sum up your experience for GetHuman's Zerbee Business Products customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~businesscustomer: We had to call over * times to find out whethere we were going to get a refund on the product we returned. Two months later we found out we could not get a refund and they had gotten rid of the product so we couldnt even get it back to try to sell it and re-coop some of our money.
GetHuman: Let's quantify your experience contacting Zerbee Business Products. On a scale of 1 to 5, how easy is it go get help on a Zerbee Business Products problem?
~businesscustomer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~businesscustomer: I'd give them a two out of five on communication.
GetHuman: And what about Zerbee Business Products's ability to quickly and effectively address your problem?
~businesscustomer: For that I would say one out of five.
GetHuman: And finally- any advice for other Zerbee Business Products customers?
~businesscustomer: Call them early in the day or late. Don't forget any personal or account information you might need for Zerbee Business Products to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~businesscustomer taken from his Zerbee Business Products customer service problem that occurred on November 7th, 2017.
Zerbee Business Products
3.00 of 5 stars | 2 reviews
~businesscustomer's Zerbee Business Products Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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