Zirh.com: phone robot states dial an extension but doesnt...

A Zirh.com customer review by GetHuman user GetHuman-16865 from November 26th, 2017

Background on GetHuman-16865's case

GetHuman: GetHuman-16865 - can you tell our other Zirh.com customers when your case took place?
GetHuman-16865: Yes I can. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Zirh.com, and if so, how?
GetHuman-16865: I used the 800-295-8877 number I found for on the GetHuman Zirh.com customer phone number page I was on: Zirh.com Customer Service Phone Number
GetHuman: And which of these common Zirh.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-16865 a list of common Zirh.com problems)
GetHuman-16865: "Returns" was why I was trying to call.

GetHuman-16865's review of Zirh.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Zirh.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-16865: phone robot states dial an extension but doesnt say dial blah for directory - like I ******* know the extension library Zirh - no wonder you're going broke
GetHuman: Let's quantify your experience contacting Zirh.com. On a scale of 1 to 5, how easy is it go get help on a Zirh.com problem?
GetHuman-16865: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-16865: I'd give them a one out of five on communication.
GetHuman: And what about Zirh.com's ability to quickly and effectively address your problem?
GetHuman-16865: For that I would say one out of five.
GetHuman: And finally- any advice for other Zirh.com customers?
GetHuman-16865: Call them early in the day or late. Don't forget any personal or account information you might need for Zirh.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-16865 taken from his Zirh.com customer service problem that occurred on November 22nd, 2017.

Zirh.com

1.00 of 5 stars | 3 reviews

GetHuman-16865's Zirh.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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