Dear ZOOSK**Horrible no response received. Wors...
A Zoosk customer review by GetHuman user ~Anonymous from November 23rd, 2017
Background on ~Anonymous's case
GetHuman: ~Anonymous - can you tell our other Zoosk customers when your case took place?
~Anonymous: Yeah. It was evening, on November 13th.
GetHuman: Did you reach out to Zoosk, and if so, how?
GetHuman: And which of these common Zoosk customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common Zoosk problems)
~Anonymous: "Problem With the App" was why I was trying to call.
~Anonymous's review of Zoosk customer service
GetHuman: So how would you sum up your experience for GetHuman's Zoosk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: Dear ZOOSK**Horrible no response received. Worst customer service ever**Please find my friendly request to cancel Subscription ASAP. Remove my credit card detail from my profile and delete the profile ASAP...***This will be my **th attempt to remove me frome the site!**If you want * good resone**. Its unetical to outomatically renew subscription if the persone attempted to cancel subscription etc. And that without even asking???**This is the reference numbers I have for my attempts*********************************************************************************************************************************I would appreciate if it gets done ASAP
GetHuman: Let's quantify your experience contacting Zoosk. On a scale of 1 to 5, how easy is it go get help on a Zoosk problem?
~Anonymous: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a two out of five on communication.
GetHuman: And what about Zoosk's ability to quickly and effectively address your problem?
~Anonymous: For that I would say three out of five.
GetHuman: And finally- any advice for other Zoosk customers?
~Anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Zoosk to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his Zoosk customer service problem that occurred on November 13th, 2017.