Zoosk: I'M STILL IN "AWE" OVER THE "QUICK & COURTEOUS...
A Zoosk customer review by GetHuman user ~take a chance 5050 from November 17th, 2017
Background on ~take a chance 5050's case
GetHuman: ~take a chance 5050 - can you tell our other Zoosk customers when your case took place?
~take a chance 5050: Yup. It was morning, on November 9th.
GetHuman: Did you reach out to Zoosk, and if so, how?
GetHuman: And which of these common Zoosk customer issues best describes the reason you wanted to talk to them?
(Shows ~take a chance 5050 a list of common Zoosk problems)
~take a chance 5050: "Hacked Account" was why I was trying to call.
~take a chance 5050's review of Zoosk customer service
GetHuman: So how would you sum up your experience for GetHuman's Zoosk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~take a chance 5050: I'M STILL IN "AWE" OVER THE "QUICK & COURTEOUS" SERVICE RECEIVED! PROBLEM SOLVED,"ALL MY MONEY REFUNDED" WITHIN * DAYS. POLITE,PROFESSIONAL, (REAL LIVE PERSON) * TALK WITH! HALLELUJAH!! THANK U.
GetHuman: Let's quantify your experience contacting Zoosk. On a scale of 1 to 5, how easy is it go get help on a Zoosk problem?
~take a chance 5050: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~take a chance 5050: I'd give them a one out of five on communication.
GetHuman: And what about Zoosk's ability to quickly and effectively address your problem?
~take a chance 5050: For that I would say two out of five.
GetHuman: And finally- any advice for other Zoosk customers?
~take a chance 5050: Call them early in the day or late. Don't forget any personal or account information you might need for Zoosk to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~take a chance 5050 taken from his Zoosk customer service problem that occurred on November 9th, 2017.