I keep calling for help with my Zoosk account...
A Zoosk customer review by GetHuman user ~I have forgotten from November 18th, 2017
Background on ~I have forgotten's case
GetHuman: ~I have forgotten - can you tell our other Zoosk customers when your case took place?
~I have forgotten: Sure. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Zoosk, and if so, how?
GetHuman: And which of these common Zoosk customer issues best describes the reason you wanted to talk to them?
(Shows ~I have forgotten a list of common Zoosk problems)
~I have forgotten: "Complaint" was why I was trying to call.
~I have forgotten's review of Zoosk customer service
GetHuman: So how would you sum up your experience for GetHuman's Zoosk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~I have forgotten: I keep calling for help with my Zoosk account. I was with Facebook, but now with AOL. I con not get into my account.Was to send me my password by email, but never did. What is wrong with this site as lots of people is having problems!
GetHuman: Let's quantify your experience contacting Zoosk. On a scale of 1 to 5, how easy is it go get help on a Zoosk problem?
~I have forgotten: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~I have forgotten: I'd give them a one out of five on communication.
GetHuman: And what about Zoosk's ability to quickly and effectively address your problem?
~I have forgotten: For that I would say two out of five.
GetHuman: And finally- any advice for other Zoosk customers?
~I have forgotten: Call them early in the day or late. Don't forget any personal or account information you might need for Zoosk to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~I have forgotten taken from his Zoosk customer service problem that occurred on November 11th, 2017.