Zoosk: Non j'ai pas reussi comprendre.*Vous ne donner...

A Zoosk customer review by GetHuman user GetHuman-81995 from November 16th, 2017

Background on GetHuman-81995's case

GetHuman: GetHuman-81995 - can you tell our other Zoosk customers when your case took place?
GetHuman-81995: Yes I can. It was late at night, on November 8th.
GetHuman: Did you reach out to Zoosk, and if so, how?
GetHuman-81995: I used the 888-939-6675 number I found for on the GetHuman Zoosk customer phone number page I was on: Zoosk Customer Service Phone Number
GetHuman: And which of these common Zoosk customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-81995 a list of common Zoosk problems)
GetHuman-81995: "Service problem" was why I was trying to call.

GetHuman-81995's review of Zoosk customer service

GetHuman: So how would you sum up your experience for GetHuman's Zoosk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-81995: Non j'ai pas reussi comprendre.*Vous ne donner pas de service,et vous avez garder mon argent.*Je ne parle pas anglais et votre service est en anglais
GetHuman: Let's quantify your experience contacting Zoosk. On a scale of 1 to 5, how easy is it go get help on a Zoosk problem?
GetHuman-81995: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-81995: I'd give them a one out of five on communication.
GetHuman: And what about Zoosk's ability to quickly and effectively address your problem?
GetHuman-81995: For that I would say two out of five.
GetHuman: And finally- any advice for other Zoosk customers?
GetHuman-81995: Call them early in the day or late. Don't forget any personal or account information you might need for Zoosk to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-81995 taken from his Zoosk customer service problem that occurred on November 8th, 2017.

Zoosk

1.94 of 5 stars | 92 reviews

GetHuman-81995's Zoosk Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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