Zoosk: Your Company Lies About Support And I Have File...
A Zoosk customer review by GetHuman user ~james from November 23rd, 2017
Background on ~james's case
GetHuman: ~james - can you tell our other Zoosk customers when your case took place?
~james: Sure. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Zoosk, and if so, how?
GetHuman: And which of these common Zoosk customer issues best describes the reason you wanted to talk to them?
(Shows ~james a list of common Zoosk problems)
~james: "Technical support" was why I was trying to call.
~james's review of Zoosk customer service
GetHuman: So how would you sum up your experience for GetHuman's Zoosk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~james: Your Company Lies About Support And I Have Filed A Complaint With The Bbb. Your Company Caused My Spouse To Leave And Messed My Phone Up. I Expect You To Rectify These Problems Including All The Embarressement You Have Caused And Fyii I Am Not A Subscriber And Never Have Been. I HAve Received Almost *** emails And Facebook Spam. I Am Disgusted To Say The Least. You Have Until Business Hours Of Tomorrow To Rectify All Problems. I Am Well Aware Of My Legal Ramifications Against Your Company But Also Polite Enough To Give You A Small Window Of Opportunity To Satisfy This Gross Neglect Of My Privacy. I Will Be Waiting To Hear From You
GetHuman: Let's quantify your experience contacting Zoosk. On a scale of 1 to 5, how easy is it go get help on a Zoosk problem?
~james: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~james: I'd give them a five out of five on communication.
GetHuman: And what about Zoosk's ability to quickly and effectively address your problem?
~james: For that I would say one out of five.
GetHuman: And finally- any advice for other Zoosk customers?
~james: Call them early in the day or late. Don't forget any personal or account information you might need for Zoosk to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~james taken from his Zoosk customer service problem that occurred on November 22nd, 2017.