Zoosk: you ppl are scammers i am going to my Minister...
A Zoosk customer review by GetHuman user ~lily666 from November 26th, 2017
Background on ~lily666's case
GetHuman: ~lily666 - can you tell our other Zoosk customers when your case took place?
~lily666: Yeah. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Zoosk, and if so, how?
GetHuman: And which of these common Zoosk customer issues best describes the reason you wanted to talk to them?
(Shows ~lily666 a list of common Zoosk problems)
~lily666: "Complaint" was why I was trying to call.
~lily666's review of Zoosk customer service
GetHuman: So how would you sum up your experience for GetHuman's Zoosk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lily666: you ppl are scammers i am going to my Minister of fair trading and to our local news station and reporting you i wanted to pay for * month and you tryed to change my $**.** i will not be returning to this site and if you try and take any money from me i will have you done for frude
GetHuman: Let's quantify your experience contacting Zoosk. On a scale of 1 to 5, how easy is it go get help on a Zoosk problem?
~lily666: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lily666: I'd give them a three out of five on communication.
GetHuman: And what about Zoosk's ability to quickly and effectively address your problem?
~lily666: For that I would say four out of five.
GetHuman: And finally- any advice for other Zoosk customers?
~lily666: Call them early in the day or late. Don't forget any personal or account information you might need for Zoosk to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lily666 taken from his Zoosk customer service problem that occurred on November 22nd, 2017.