Zulily: Tengo que devolverl un product que vino da****a...
A Zulily customer review by GetHuman user ~Milagros Diaz from November 28th, 2017
Background on ~Milagros Diaz's case
GetHuman: ~Milagros Diaz - can you tell our other Zulily customers when your case took place?
~Milagros Diaz: Yup. It was afternoon, on November 24th.
GetHuman: Did you reach out to Zulily, and if so, how?
GetHuman: And which of these common Zulily customer issues best describes the reason you wanted to talk to them?
(Shows ~Milagros Diaz a list of common Zulily problems)
~Milagros Diaz: "Cancel order" was why I was trying to call.
~Milagros Diaz's review of Zulily customer service
GetHuman: So how would you sum up your experience for GetHuman's Zulily customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Milagros Diaz: Tengo que devolverl un product que vino da****ada y no me responden a que direccion enviarlo......urgente
GetHuman: Let's quantify your experience contacting Zulily. On a scale of 1 to 5, how easy is it go get help on a Zulily problem?
~Milagros Diaz: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Milagros Diaz: I'd give them a five out of five on communication.
GetHuman: And what about Zulily's ability to quickly and effectively address your problem?
~Milagros Diaz: For that I would say four out of five.
GetHuman: And finally- any advice for other Zulily customers?
~Milagros Diaz: Call them early in the day or late. Don't forget any personal or account information you might need for Zulily to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Milagros Diaz taken from his Zulily customer service problem that occurred on November 24th, 2017.